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Back Office Sales Employee

Location: Gouda
Education level: HBO
Contract time: Full-time

You are unbeatable when it comes to service and customer service: you don’t stop until the client is happy. You are a reliable partner. Clients are comfortable doing business with you because they know you do what you promise. This gives you a commercial edge. Clients can always approach you with questions about our products. You encourage your colleagues to do what it takes to satisfy our clients if they have any questions or problems.

Your job as a Back Office Sales Employee

Your job will be to sell and offer customer support for the high-grade security products of Technolution Prime. These are the best communications security solutions that are currently being produced in the Netherlands. You will therefore be dealing with demanding clients who want to protect their ICT infrastructure optimally against malware and cybercrime.

Your duties as Back Office Sales Employee are diverse.

You manage existing clients’ accounts and act as their first point of contact. You ensure that their questions find their way to the right people within our organization and that service calls are answered and resolved. You organize planned maintenance, product training, and installation support. You help clients to formulate their needs and determine the right solution. You draft offers, alone or together with the business developer. You do the follow-up on these offers independently, manage purchase orders and turn them into production orders and purchase orders for our assembly department. You monitor delivery times, communicate to the client about these, and act proactively in case of delivery problems.

Technolution gives you the opportunity to do your work in the way you feel comfortable with. In addition, we offer a wide range of possibilities for personal and professional development.

Typically you

You are:

A strong communicator
Service-oriented and customer-friendly
Solution-oriented and proactive

You have:

The ability to work and think at HBO (higher professional education) level
Experience with Excel
A good command of Dutch, both in speaking and in writing

You are able to keep an overview of things in this multifaceted position. You are good at planning your own work and keep a cool head when the pressure begins to rise. You coordinate your work with your colleagues and customers and flag up any bottlenecks on time. You contribute actively to the finetuning of your job description and the effectiveness of the various processes by sharing your insights. You proactively suggest improvements.

Typically Technolution

Everything breathes technology at Technolution. With our 200 technical professionals, we have been realizing high-grade software and electronics for clients in the mobility, energy, industry, security and high-tech sectors for more than 30 years. A passion for technology, ownership and reliability are our core values.

We can be brief about our working conditions: they’re really good. The loyalty of our employees is the best proof there is. More than 50 of our colleagues have been with us for more than 12.5 years. Why choose Technolution?

Your job as Back Office Sales Employee

First point of contact for clients
Account management and service
Advising new clients
Purchase and sales, including administration
Overseeing the purchase and production process

Apply

Can you see yourself working for Technolution? Apply using the form below. We look forward to receiving your application!

Recruiter

Christina Keehnen
Phone: 0182594000
Email: christina.keehnen@technolution.nl