Technical Support Engineer
Education level: HBO
Contract time: Full-time
You love working with state-of-the-art technology. You get excited by high-grade electronics, especially if they’re combined with embedded software and programmable logic. You’re service-oriented and understand the challenges of second-line support and lifecycle management. Together with your colleagues in design and development, all people at the top of their game in their field, you make sure that our clients can use our products optimally for years.
Your job as Technical Support Engineer
As Technical Support Engineer, you play a central role in product support and lifecycle management at Technolution. You do this for approximately 25 advanced electronic products, in security, mobility, energy, high-tech and other sectors. To put it differently: you work with a wide range of technologies and very diverse clients. You offer second-line support for questions and issues that can’t be solved by first-line support. You do this is consultation with technical colleagues and suppliers. You have a firm grounding in technology; you understand complex electronics and are able to contribute to discussions on embedded software and programmable logic.
Our clients rely on a functional lifecycle of at least ten years for our products. You make sure that products and parts remain producible and/or replaceable throughout this period – a substantial challenge for lifecycle management (LCM). You do this by reading design documents, performing tests, monitoring the producibility or reproducibility of components and performing obsolescence scans on acquired parts. You keep in touch with clients, technical colleagues and external suppliers and always know what the current LCM status of our products is.
We are looking to fill this vacancy with an engineer who has early-stage experience with electronic product development.
- A completed Bachelor’s degree in Electrical Engineering
- Experience with supplying support for electronics products
- Insight in electronics design
- Insight in electronics production technologies and methods
- Understanding of the world of electronic components (obsolescence problems)
- Insight in programmable logic and embedded software (or the willingness to acquire this)
- Understanding of testing methods and systems
- Good speaking and writing skills in Dutch and English
- Stress-resistant and steady
- A good communicator and empathetic
- Precise and analytical
You have to be able to keep calm, for example at times when there are a lot of second-line support requests. And you have to be able to carry out control tasks in a secure manner during other times of the year. You also need good communicative skills in consultations with technical colleagues, clients and suppliers.
Everything is about technology at Technolution. With our 200 technical professionals, we have been realizing high-grade software and electronics for more than 30 years, for clients in mobility, energy, industry, security and high tech. Our core values are a passion for technology, ownership and reliability.
We can be brief about our working conditions: they’re really good. Want to see proof? The loyalty of our employees is the best proof there is. More than 50 of our colleagues have been with us for more than 12.5 years.
Completing the Fitch method is part of the application process. Online analytical questions help us to map your qualities and values and to compare these with the job and the competencies it requires.
Your job as a Technical Support Engineer with Technolution in short
- Working with advanced electronic products
- Embedded software and programmable logic
- Second-line support and lifecycle management
- Consulting with highly-trained technical colleagues, clients and suppliers
Can you see yourself working for Technolution? Apply using the form below. We look forward to receiving your application!