Network Support Engineer
Education level: MBO/HBO
Contract time: Full-time
Could it be a configuration error, a hardware malfunction, or something else? Whatever it is, you will fix it. One way or the other. You’re completely at home in the world of ICT networks. You get a kick out of working with our advanced security devices. Once you’re done, the client’s network is secure. You are a quick-witted troubleshooter who keeps a cool head and is always ready to explain things. Until they understand you. Our clients can rely on you. Does this profile interest you? Then we’d like to meet you.
Your job as Network Support Engineer
As a Network Support Engineer, you offer assistance and support for the high-grade security products of our sub-brand Technolution Prime. This includes both secondary support by phone and on-site client assistance. You install our line encryptors and data diodes and the accompanying software. You make sure these devices work without a glitch in the client’s network. In addition, you offer support in case of incidents, wherever and whenever these occur, and you make sure they are resolved as quickly as possible.
You need a sharp eye for detail to work with our high-grade High Assurance devices. Every installation is different. Technolution Prime devices operate alongside and in between existing network infrastructure, and this means the various elements have to be properly adjusted to each other. In addition, the environments you are working in always contain (sometimes extremely) sensitive information, such as government departments or army units. We therefore expect you to be flexible with regard to working hours: you can’t just leave a network with classified information unprotected because it’s time to go home.
At the start of this job, you’ll be trained to become an expert in the field of our security products. Once you have acquired the knowledge you need, you will be working with colleagues to train clients on how to use these products. You discuss recurring problems with developers and product managers to find structural solutions. You contribute actively to discussions on how to improve the integration of our products into various infrastructural environments. And Technolution offers you wide-ranging opportunities for professional and personal growth.
- The ability to work and think at MBO+ (intermediate vocational education +) / HBO (higher professional education) level in the field of digital systems and telematics
- Thorough knowledge of network technology (OSI stack, protocols, topology and standard devices)
- A good command of Dutch in speaking and writing
- Analytical and solution-oriented
- Flexible and pragmatic
- A strong communicator
In possession of a category B driving license
As you will be working in environments that contain classified information, an AIVD/MIVD screening at VGB-B (category B declaration of no objection) level will be required for this position.
Your job as Network Support Engineer at Technolution
- Working with high-grade security products
- Secondary support and on-site assistance
- Contributing to discussions on improvements and innovations
- Training clients on using our products
- A lot of independence
We are looking forward to receiving your application!
Can you see yourself working for Technolution? Apply using the form below. We look forward to receiving your application!